Dineout | Terms of use
Dineout terms of use.
Dineout terms of use.
Dineout ehf., ID no. 460217-0910, Katrínartún 2, 105 Reykjavík (“Dineout”), operates a digital marketplace that enables users to book restaurant tables, order food, purchase electronic gift cards, and redeem discounts or other offers. Dineout’s service consists solely of operating the digital marketplace and connecting users with independently operated restaurants that have registered on the marketplace.
By using Dineout’s services—including booking, ordering, purchasing, or redeeming offers—you agree to these terms and acknowledge that Dineout is only the operator of the marketplace. Dineout bears no responsibility for the services, quality, or performance of what restaurants offer, nor for other aspects of transactions between users and the relevant restaurant.
If you do not agree to these terms of use or any other applicable documents and limitations presented in connection with the use of the marketplace, you are not permitted to use the Dineout marketplace.
When you book or order through the Dineout marketplace, a direct contractual relationship is formed between you and the selected restaurant. Dineout is not a party to that contract and is not responsible for the performance or fulfillment of that agreement.
The restaurant is fully responsible, including for the following:
Gift cards offered through the Dineout marketplace are issued by the respective restaurant. The same applies to discounts and offers—they are provided under the responsibility and control of the restaurant extending the offer.
Dineout assumes no responsibility for the validity period, fulfillment, or redemption of such gift cards or discounts. If a restaurant closes, becomes insolvent, or for other reasons does not provide the service, Dineout bears no responsibility for refunds, compensation, or remedies.
Dineout acts solely as a digital intermediary and provides a marketplace connecting users with independent service providers and sellers. As Dineout is only an intermediary in transactions between users and partners and is not involved in the transactions themselves or in payments to providers or sellers, Dineout bears no responsibility for:
Dineout serves only as a technical platform and does not guarantee the quality, safety, or legality of services provided by restaurants, or anything arising from communications or agreements between you and the restaurant. If you become aware of unlawful services on the Dineout marketplace, you should report them with information about the provider and the product so appropriate action can be taken.
When booking, ordering, or using services through the Dineout marketplace, Dineout and the restaurant you book with may use your email address for marketing purposes, such as sending offers or promotional materials.
Dineout and restaurants you have booked with via the Dineout marketplace may send service-related reminders or notifications by email.
By ticking a specific checkbox during booking, you consent to the following:
You can unsubscribe from these communications at any time and at no cost. To unsubscribe from emails, click the unsubscribe link at the bottom of any email. To unsubscribe from SMS messages, follow the instructions provided in the messages. You can also always contact Dineout or the relevant restaurant directly to request removal from email or SMS lists.
The Dineout marketplace and the restaurant each bear responsibility to ensure that all marketing and communications with you comply with applicable laws and regulations, in particular Act No. 90/2018 on data protection and processing of personal data and Act No. 70/2022 on telecommunications.
Information recorded through the Dineout marketplace is processed in accordance with Act No. 90/2018 on data protection and the processing of personal data (the “Data Protection Act”). All processing of personal data under these terms—including collection, recording, use, and disclosure—takes place in accordance with the provisions of the Act.
In connection with providing the service, Dineout must process information related to users that constitutes personal data within the meaning of the Data Protection Act, such as name, national ID number, address, contact details, and billing information. Dineout acts as a controller within the meaning of the Data Protection Act for the foregoing processing.
The relevant restaurant acts as an independent controller for the processing of personal data carried out in connection with booking that restaurant’s services through the Dineout marketplace. That processing is governed by the restaurant’s applicable terms.
Dineout’s processing of personal data as controller is further described in Dineout’s Privacy Policy available at dineout.is.
The Dineout marketplace is hosted and operated by Dineout. Access to the marketplace may be temporarily limited or unavailable due to necessary maintenance, system upgrades, or unforeseen events. Dineout strives to ensure maximum availability and stable operation of the marketplace and will do its best to minimize any disruptions. Notices of planned maintenance and upgrades will be sent to users in advance when applicable. Dineout is not liable for any direct or indirect damage that may result from temporary unavailability or disruptions to the marketplace.
Dineout reserves the right to change these terms at any time. Such changes take effect as soon as they are published. The latest terms are always available at dineout.is and apply to all use of the service from their publication. By continuing to use the service or access the site, you agree to the updated terms.
By using the Dineout marketplace, you agree to hold Dineout, the company’s owners, directors, and employees harmless from all claims, liabilities, damages, costs, and expenses arising from or related to your use of the marketplace.
If any provision of these terms is deemed illegal, invalid, or unenforceable under applicable law, that shall not affect the validity and enforceability of the remaining provisions.
If any provisions or rights that Dineout enjoys under Icelandic laws or regulations are not expressly stated in these terms, this shall not constitute a waiver of those rights or a limitation on their legal position. All such rights and protections continue in full force and effect.
By using the marketplace, you agree to these terms and to all actions that may arise from them, including the handling of disputes or claims that may arise due to or in connection with your use of the marketplace. All such matters are governed by Icelandic law and shall be brought before the Icelandic courts.
Dineout also reserves the right to bring proceedings for breaches of these terms before the courts in the jurisdiction where the breaching party is located.
Gift cards